Skip to content
RoxanPay

RoxanPay

[Payments for high-risk business]

[01 / Who we take]

The list that got you turned down.

Ten lines of business. Each one breaks payments in its own way, and we know exactly how — because these are the only businesses we work with.

  • [01]

    iGaming & betting

    The acquirer drops you for the category, not for your numbers.

  • [02]

    Forex & CFD

    Clients withdraw exactly when your money goes “under review”.

  • [03]

    Prize draws & promos

    One flag on the category and payments stop altogether.

  • [04]

    Crypto exchanges & OTC

    Payments are declined by category, without a look at the customer.

  • [05]

    Adult & webcam

    To the card networks you are a permanent exception.

  • [06]

    Dating & social discovery

    Subscription chargebacks come in a steady stream, and it is not fraud.

  • [07]

    Esports & skins

    Top-ups arrive in waves around tournaments.

  • [08]

    Nutra & supplements

    The customer skips your support and goes straight to the bank.

  • [09]

    Game top-ups

    Thousands of small payments, every single day.

  • [10]

    Streaming & creator payouts

    Paying out to thousands of people every week.

[02 / Guarantees]

Four things we do not promise — we guarantee them.

These are not words in a contract. This is how the system is built, and there is no situation in which it quietly stops working that way.

[Connection]

One connection

One contract and one connection for every country and payment method. We add and swap channels for you — your developers never rewrite anything.

[Your customers]

No double charges

Even if a payment gets sent twice, the customer is charged once. We enforce that on our side, so it does not depend on how carefully your site is written.

[Declines]

A decline is not the end

When a channel refuses, we immediately send the payment to the next one. Your customer sees a single attempt and does not abandon the cart.

[Your money]

Money on your schedule

When you take your revenue and in which currency is a setting in your account, not a favour you ask a manager for every time.

[03 / Geography]

Where your customers pay.

We cover very different markets — Latin America, Europe, the CIS, Africa and Southeast Asia. In each one your customer pays the way they are used to at home: by card, by instant bank transfer or from a wallet. Your side keeps a single connection.

  • Brazil · PIX
  • Mexico · SPEI
  • Colombia · PSE
  • Chile · bank
  • Europe · SEPA
  • Türkiye · bank
  • Russia · SBP
  • Kazakhstan · card
  • Nigeria · bank
  • India · UPI
  • Thailand · PromptPay
  • Vietnam · bank
  • Indonesia · VA
  • Philippines · wallet

[04 / What you get]

Five jobs, one place.

All of it runs from one dashboard and one connection.

  • [payin]

    Accepting payments

    Cards, local methods and crypto — where your customers are.

    01
  • [payout]

    Payouts

    To cards, accounts and wallets. One by one or as a list.

    02
  • [cascade]

    Backup channels

    One channel failing does not stop your payments.

    03
  • [fx]

    Currencies

    Take payments in one, withdraw in another.

    04
  • [disputes]

    Disputes

    One list: deadlines, documents, status.

    05

One channel refusing is not a lost payment

[05 / Connecting]

The technical part is not your problem.

If you have a developer, the documentation and a test mode are enough for them. If you do not, we set everything up ourselves — all you send is your company details.

Test first
A full test mode: run a successful payment, a decline and a refund without risking real money or real customers.
Your site is notified instantly
The moment a payment goes through, your site knows about it automatically — the order opens without anyone checking by hand.
Protected from double charges
Even if the connection drops mid-payment, sending it again will not charge your customer a second time.
[This is what a payment request looks like] 
POST /v1/payin HTTP/1.1
Host: api.roxanpay.com
Content-Type: application/json
Idempotency-Key: 6f1c4b2e-9d33-4a07-8f21-2b6e0c5a91d4
X-Signature: hmac-sha256=9b7d…c412
X-Timestamp: 1753795200
 
{
  "amount": 25000,
  "currency": "BRL",
  "method": "pix",
  "customer_ref": "u_8812",
  "callback_url": "https://merchant.example/hooks/payin"
}
[Our answer] 
HTTP/1.1 201 Created
{
  "id": "pi_01J8ZQK4M7X0",
  "status": "routing",
  "attempt": 1
}

[06 / Questions]

What people ask us first.

01 Will you take my business?

Most likely yes. We work with iGaming and betting, forex and CFD, crypto exchanges, dating, adult, streaming and creator payouts, nutra, esports and game top-ups. Your licence and country decide the details, but your line of business on its own is never the reason for a refusal — that is the whole point of us.

02 How long does it take to connect?

It depends on whether you have a developer and how quickly your documents come through. The technical side is simple: one connection covers every payment method, and after that we swap channels ourselves without any changes on your side.

03 What happens if a payment is declined?

We send it straight to the next channel. Your customer sees one payment attempt, and you get one final answer instead of a string of declines.

04 Can a customer be charged twice?

No. Sending the same payment again returns the first result and does not move money a second time. We enforce that on our side, so it does not depend on your website.

05 When do I get my money?

On the schedule you set and in the currency you choose. If you take payments in one currency and withdraw in another, the rate is fixed at the moment of the operation and stays visible in your reports.

[Next step]

Tell us about your business — we will say yes or no.

Write to us: which countries you work in, how your customers pay and what volumes you expect. We will tell you honestly what we can connect and what we cannot, before you spend a day of work on it.

[A person answers, not a form. There is no signup here — we onboard by hand.]